Benchmarking: Customer Relations Strategies

Customer Relations Strategies Benchmarking Association

Customer Relations Strategies Benchmarking Association is an association of companies that conducts benchmarking studies to identify the best practices surrounding customer relations strategies issues that improve the overall operations of the members. Members of CRSBA are concerned with developing measures of real performance and processes for maintaining relationships with customers.

To identify "Best in Class" business processes, which, when implemented, will lead member companies to exceptional performance.

Top 10 Avoidable
Benchmarking Mistakes

Use this form to request a free copy of our "Top 10 Avoidable Benchmarking Mistakes White Paper" or request further information about our services.

Top 10 Benchmarking Mistakes White Paper